Payments & Billing Policy

1. Accepted Payment Methods

At DLS Global Service and Trading, we offer secure and convenient payment options for our customers. We accept payments through:

• Credit Cards (Visa, MasterCard, etc.)
• Debit Cards
• Net Banking
• UPI (Unified Payments Interface)
• Wallet Payments
• International Cards (for global transactions, if enabled)

All payments are securely processed through our trusted payment gateway partner, Razorpay.

2. Payment Security

We prioritize the safety of your financial information. All transactions on our website are:

• Encrypted using SSL (Secure Socket Layer) technology
• Processed through PCI-DSS compliant systems
• Protected against unauthorized access and fraud

We do not store your card or banking details on our servers.

3. Pricing & Currency

• All prices listed on our website are in INR (₹) unless stated otherwise
• For international orders, currency conversion rates may apply as per your bank or payment provider
• Prices are subject to change without prior notice

4. Order Confirmation

• Once payment is successfully completed, you will receive an order confirmation via email/phone
• In case of payment failure, the amount (if deducted) will be automatically refunded as per your bank’s policy

5. Refund & Cancellation Policy

We follow a transparent and fair refund policy:

• Orders can be cancelled before dispatch
• Refunds (if applicable) will be processed within 5–10 business days
• Refunds will be credited to the original payment method
• Certain products/services may be non-refundable (clearly mentioned on product page)

For assistance, contact:
📧 Email: info@dlsglobalserviceandtrading.in

6. Shipping & Delivery Policy

• Orders are processed within 1–3 business days
• Delivery timelines vary based on location and product type
• Tracking details will be shared once the order is dispatched

7. Compliance & Transparency

DLS Global Service and Trading operates in compliance with applicable Indian laws and regulations. We ensure:

• Transparent pricing
• Clear product/service descriptions
• No misleading or prohibited business practices

8. Contact Information

For any payment-related queries, you may contact us:

DLS Global Service and Trading
📧 Email: info@dlsglobalserviceandtrading.in
📞 Phone: +91-8609360093
🌐 Website: https://dlsglobalserviceandtrading.in